Call Center Inbound Services
VGSi Sales Representatives are extremely knowledgeable and
professional, known for doing their job with enthusiasm. VGSi sales force can assist you in
selecting the programs and Telemarketing services that best suit your business needs.

With our experience within the call center industry we have
developed strategic programs and scenario studies that best capture
and encapsulate your venture concept or meet your business
objectives and needs.

VGSi inbound Customer Service Call Center telephone call is a chance to sell a product,
service, or to capture pertinent data. A carefully scripted and managed software program
plotted out on a computer.

VGSi can assist you in developing your script from greetings to close the
deal, or you may choose from a vast array of proven sales orientated
templates.
Technical Support
 Online/Email Order Processing
Customer Service
 Direct Website Order Processing
IT Support
 Third Party Verification
Information Service
 Internet Assistance and Services
Reservations
 Dealer Locator/ Lead Control
Appointment Scheduling
 Secure Online Data Delivery (FTP or
VPN)
Emergency Response
 Online Credit Card Authorization
Customer Service Assistance
 Lead Generation Surveys
Data Customized Marketing Reports
 Overflow/After Hours Service
Some of our services we provided are outlined below
Home | Corporate Overview | Services | Support | Request Quote | Contact Us
Copyright @ 2007 VGSi Inc.
Inbound Calls
- Technical Support
- Customer Service
- IT Support
- Information Service
- Reservations
- Appointment Scheduling
- Emergency Response

Outbound Calls
- Telemarketing
- Answering Services
- Product Promotion
- Generating Leads
- Up Sell / Cross
Sell Campaigns
- Satisfaction Surveys

Web Based Services
- Website Development
- E-Commerce Website
- Back-end Programming
- Web Hosting
- Customer Relationship Management

Medical Services
- Collection Services
- Document Scanning/Conversion
- Medical Billing
- Medical Transcription

Back-Office Management
- Data Entry
- Virtual Office
- HR & Administration

IT Infrastructure
- IP PBX & VOIP Phones
- WAN/LAN, Wireless
- Firewall & Security
- Database Development
- 24x7 Monitoring & Remote
Support